Mass Settlement Is Rejected With Error - GL date, DD-MON-YYYY, is not in an open or future-enterable period
(Doc ID 1424440.1)
Last updated on JULY 13, 2019
Applies to:Oracle Trade Management - Version 12.1.2 and later
Information in this document applies to any platform.
Error when trying to mass settle claims in Trade Management. The Credit Memo GL date is for an open period and the claims claim date is in a closed period.
GL date, DD-MON-YYYY, is not in an open or future-enterable period
Steps to Reproduce
- Responsibility: Trade Management User
- Navigation: Claim > Mass Settlement
- Select Customer > Search for Open Claims
- Select one DED, one OPM and one Credit Memo and make sure that total is zero, no remaining amount
- Click on Submit
- Receive error
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