What Default Values Are Used By iSupport When Creating Service Requests?
Last updated on MARCH 08, 2017
Applies to:Oracle iSupport - Version 184.108.40.206 and later
Information in this document applies to any platform.
***Checked for relevance on 13-Jan-2014***
When the profile, Service : HTML - Automatic Assignment of Owner is set to Yes, will iSupport default Group values from the Service: Default Group Owner for Service Requests as it does in the Service Request form?
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