Get 'Insufficient Privileges' Error on Clicking Link in Emailed Notification in iRecruitment (Doc ID 1429473.1)

Last updated on JULY 12, 2016

Applies to:

Oracle iRecruitment - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Aug-2014***

Symptoms

On : 12.1.3, when attempting to click on the hyperlink for a received notification,
the following error occurs:

ERROR
-----------------------
You have insufficient privileges for the current operation. Please contact your System Administrator.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Workflow Mailer is configured so that all notifications get automatically forwarded to the your Outlook email.
2. You receive an emailed copy of the notification which includes a hyperlink to e.g. View Offer, Extend Offer etc.
3. When you click on this hyperlink, the system immediately gives the error message 'You have insufficient privileges for the current operation. Please contact your System Administrator.'


ADDITIONAL INFORMATION
--------------------------------
1. This issue happens when attempting to extend the offer via the link in the notification as well as the link in the email notification.
2. Manager is able to extend the offer duration via the Offer Action picklist as normal.

Cause

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