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Marketing List Import Fails For Garbled Russian Characters (Doc ID 1429665.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Marketing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


The client maintains the customer data in Russian/Ukrainian language however when they are trying to do a List Import, via a csv, the Russian data is garbled and also contains question marks such that the List Import fails.

Marketing User > Campaign Dashboard > Audience Administration > Import > Create Import,
field mapping contains null data as the excel containing the Russian characters is garbled.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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