Advanced Collections: Attempting to Create an Adjustment in Universal Work Queue (UWQ) and Receive Error - ARP_PROCESS_ADJUSTMENT.Insert_Adjustment Exception

(Doc ID 1430523.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to create and adjustment and receive the following error:

arp_process_adjustment.insert_adjustment exception
User-Defined exception

The debug log shows the following:
ar.plsql.arp_det_dist_pkg.reconciliation 1 Reconciliation gross amount
ar.plsql.arp_det_dist_pkg.reconciliation 1 From the detail gt the amount l_sum :-259.82
ar.plsql.arp_det_dist_pkg.reconciliation 1 adjustment record the amount:-779.47
ar.plsql.arp_det_dist_pkg.reconciliation 1 Gross transaction amount do not reconcile
ar.plsql.arp_det_dist_pkg.reconciliation 4 OTHERS IN adjustment_with_interface :User-Defined Exception
ar.plsql.ar_process_adjustment.insert_adjustment 4 EXCEPTION: ar_process_adjustment.insert_adjustment()
ar.plsql.ar_process_adjustment.insert_adjustment 1 Create_Adjustment: Error in Insert Entity handler. Rolling back and setting status to ERROR

Cause

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