Payment is invalid because the payment process profile associated with it has been updated since the payment process was started (Doc ID 1430537.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


On Applications 12.1.3 :
When attempting to make payments PPR ends with Validation error
Payment is invalid because the payment process profile associated with it has been updated since the payment process was started.
Please remove the payment process request and resubmit it for payment from the calling product.

The following error is shown in fnd log.

-- Error
nd.plsql.FND_FILE.PUT_LINE 3 IBY_DISBURSE_SUBMIT_PUB_PKG.submit_payment_process_request: Current session flag: true
fnd.plsql.FND_FILE.PUT_LINE 3 IBY_DISBURSE_SUBMIT_PUB_PKG.checkIfPmtsInModifiedStatus: Non-fatal: Exception occured when testing whether payments in MODIFIED status exist for request id 5291
fnd.plsql.FND_FILE.PUT_LINE 3 IBY_DISBURSE_SUBMIT_PUB_PKG.checkIfPmtsInModifiedStatus: SQLCODE: 100
fnd.plsql.FND_FILE.PUT_LINE 3 IBY_DISBURSE_SUBMIT_PUB_PKG.checkIfPmtsInModifiedStatus: SQLERRM: ORA-01403: no data found
fnd.plsql.FND_FILE.PUT_LINE 3 IBY_DISBURSE_SUBMIT_PUB_PKG.checkIfPmtsInModifiedStatus: Return flag will be defaulted to FALSE.
fnd.plsql.FND_FILE.PUT_LINE 3 Final status of payment request 5291 (calling app pay req cd: YG TRACE 23FEB2012 1544) before exiting build program is PENDING_REVIEW
IBY_DISBURSE_SUBMIT_PUB_PKG.submit_payment_process_request 1 Final status of payment request 5291 (calling app pay req cd: YG TRACE 23FEB2012 1544) before exiting build program is PENDING_REVIEW
fnd.plsql.FND_FILE.PUT_LINE 3 IBY_DISBURSE_SUBMIT_PUB_PKG.launchPPRStatusReport: ENTER
fnd.plsql.FND_FILE.PUT_LINE 3 IBY_DISBURSE_SUBMIT_PUB_PKG.launchPPRStat

-- What is working
application works normally apart from issue described

-- Steps
The issue can be reproduced at will with the following steps.
1. Create PPR and submit
2. See that PPR ends with error above

-- Business Impact
The issue has the following business impact:
Can't make payments through PPR

Cause

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