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Advanced Collections: Submitting a Credit Card Payment Error - APP-IEX-240481: Unexpected Application Failure Encountered. Please Contact Your System Administrator (Doc ID 1431480.1)

Last updated on OCTOBER 08, 2018

Applies to:

Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Attempting to process credit card information on the Advanced Collections Processing Payment form Credit Card tab and receive the following error:

APP-IEX-240481: Unexpected application failure encountered. Please contact your system administrator.

Responsibility:  Advanced Collections
Enter credit card information
Save
Error Occurs

Changes

Applied <Patch 12958998>:R12.AR.B and <Patch 12757103>:R12.AR.B

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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