Advanced Collections: Submitting a Credit Card Payment Error - APP-IEX-240481: Unexpected Application Failure Encountered. Please Contact Your System Administrator

(Doc ID 1431480.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 06-JAN-2014***


Attempting to process credit card information on the Advanced Collections Processing Payment form Credit Card tab and receive the following error:

APP-IEX-240481: Unexpected application failure encountered. Please contact your system administrator.

Responsibility:  Advanced Collections
Enter credit card information
Error Occurs


Applied <Patch 12958998>:R12.AR.B and <Patch 12757103>:R12.AR.B


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