Notifications Approved By Email Are Not Getting Updated In Oracle (Doc ID 1431579.1)

Last updated on OCTOBER 07, 2015

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
Checked for relevance on 10-AUG-2013

Symptoms

After the approver approves an email notification via outlook , the status is not reflected in system.   The Workflow mailer log shows:

-> javax.mail.MessagingException: A21 NO Message copy failed: File too large;
nested exception is:
com.sun.mail.iap.CommandFailedException: A21 NO Message copy failed: File too large


Looking in the INBOX it is seens that there are mails stacked up.  Most appear to have valid subject lines like "Action Required:"


Cause

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