Direct Links Not Working After Password Change (Doc ID 1431689.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Learning Management - Version 11.5.10.2 to 11.5.10 HRMS FP.K RUP9 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version,

Direct Links Not working after Password Change
Direct Links on the courses not working after Apps Password changes and
Auto Config was ran by the DBA. .

Getting below error when using the internal old links

ERROR

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Error: Unable to generate forwarding URL. Exception oracle.app.fnd.security. Data VerificationException: Invalid CRC length. 89


Note* customer did not test making the password change before moving to production.


STEPS
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The issue can be reproduced at will with the following steps:
1. At course page click on generate hyperlink
2. Paste that hyperlink into an email and forward it to users
3. When users click on link it takes them to oracle login screen

Changes

 

Cause

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