Direct Links Not Working After Password Change (Doc ID 1431689.1)

Last updated on MAY 02, 2016

Applies to:

Oracle Learning Management - Version to 11.5.10 HRMS FP.K RUP9 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 02-MAY-2016***


On : version,

Direct Links Not working  after Password Change
Direct Links on the courses not working after Apps Password changes and
Auto Config was ran by the DBA. .

Getting below error when using the internal old links


Error: Unable to generate forwarding URL. Exception Data VerificationException: Invalid CRC length. 89

Note* customer did not test making the password change before moving to production.

The issue can be reproduced at will with the following steps:
1. At course page click on generate hyperlink
2. Paste that hyperlink into an email and forward it to users
3. When users click on link it takes them to oracle login screen


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