DQM Issue: DQM Serial Synchronization Index Program is Going to Pending Status
Last updated on MAY 08, 2018
Applies to:Oracle Trading Community - Version 12.0.6 and later
Information in this document applies to any platform.
DQM Serial Sync Index Program gets kicked off and goes to pending state. It does not complete.
Steps to Reproduce:
Responsibility: System Administrator
Navigation: Profile -> System
Query for Profile option = HZ: Enable DQM Party Search set to YES (This turns off/on DQM) at site level
Responsibility: Customers Online Super User
Navigation: Admin Tab > DQM > Synchronization method is set to Automatic
Navigation: Customers > Standard
After making changes in Receivables Customer UI screen for an account the DQM Serial Sync Index Program gets kicked off and goes to pending state.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms