My Oracle Support Banner

Cannot Settle Claim With Reciprocal Customer (Doc ID 1432373.1)

Last updated on JULY 17, 2020

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

RELATED ACCOUNT SETUPS NOT WORKING FOR SETTLEMENT OF THE CLAIMS IN TRADE
MANAGEMENT.

Steps :
Create a recriprocal relationship between 2 customers.
Create a claim for one cusotmer.
Attempt to select related customer in settlement and no lov is returned.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.