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Cannot Settle Claim With Reciprocal Customer (Doc ID 1432373.1)

Last updated on JULY 17, 2020

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

RELATED ACCOUNT SETUPS NOT WORKING FOR SETTLEMENT OF THE CLAIMS IN TRADE
MANAGEMENT.

Steps :
Create a recriprocal relationship between 2 customers.
Create a claim for one cusotmer.
Attempt to select related customer in settlement and no lov is returned.

Cause

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In this Document
Symptoms
Cause
Solution
References


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