Cannot Settle Claim With Reciprocal Customer
(Doc ID 1432373.1)
Last updated on JULY 17, 2020
Applies to:
Oracle Trade Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
RELATED ACCOUNT SETUPS NOT WORKING FOR SETTLEMENT OF THE CLAIMS IN TRADE
MANAGEMENT.
Steps :
Create a recriprocal relationship between 2 customers.
Create a claim for one cusotmer.
Attempt to select related customer in settlement and no lov is returned.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |