Installed Date for a shippable item should be later to Shipped On Date

(Doc ID 1433037.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Installed Base - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for Relevance 10-Jul-2016***

Symptoms

Error Code: CSI_INVALID_INSTALL_DATE
Error Text: Installed Date for a shippable item should be later to Shipped On Date.

When attempting to update the Installed Date to be earlier than the Ship Date the following error occurs.

Installed Date for a shippable item should be later to Shipped On Date.

Steps to Reproduce
The issue can be reproduced at will with the following steps:

1. Navigation Oracle Installed Base User >> Item Instance >> Item Instances

2. Query for an instance

3. 11i - Click on the Item description to get to the General Details Page

R12 - Click on the 'Update'icon (pencil) to get to the General Details Page

4. Update the Installed Date to be earlier than the Ship Date

5. Save the change and see the reported error

Changes

Cause

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