R12: Unbalanced AGIS Transaction Stuck in GL_INTERFACE

(Doc ID 1433194.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle General Ledger - Version 12.1.1 and later
Information in this document applies to any platform.
AGIS, Inbound


Symptoms

An Outbound AGIS transaction is created with balanced amounts and the batch submitted.
The recipient approved the Inbound batch, but somehow the Recipient Distribution lines totals are not balanced: the total credit is not equal to the total debit in the Recipient Accounting.

The AGIS batch was submitted for transfer to GL and it remained stuck in GL_INTERFACE with EU02 error status.
You need to have the batch transferred successfully to General Ledger.

Cause

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