IEXRCALL: History Tab: APP-JTF-210604 datasource: <IEX_HI_ALL_HISTORY> (Doc ID 1433266.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 22-NOV-2013***

Symptoms


After upgrade from 11.5.10 to R12.1.3 you are unable to view Collections History.

When selecting the 'History' tab on IEXRCALL , errors are displayed:

Error:
APP-JTF-210604 Program Error
An unexpected error occurred in jtf_grid.populate
grid:<IEXHIALL_BALI.ALL_HISTORY_GRID>
datasource: <IEX_HI_ALL_HISTORY>

Error:
ORA-00904: "CUSTOMER_TRX_ID": invalid identifier
ORA-06512: at "APPS.JTF_GRIDDB", line 837
ORA-06512: at "APPS.JTF_GRIDDB", line 878

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms