Assigned Tasks Cannot Be Seen On The Laptop After Synchronisation. (Doc ID 1434215.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 11.5.10.2 and later
Oracle Lite - Version 10.3.0.2.0 and later
Information in this document applies to any platform.
***Checked for relevance on 17-Nov-2013***

Goal


After assigning a task to a user and the user synchronizes his mobile device, none of the task information is appearing on the device. Even though the data is updating the ASG_SYSTEM_DIRTY_QUEUE (SDQ) table with the expected publication items required for the task data. The _ACC tables are getting inserted with the expected data too. After synchronizing the SDQ data is updated to reflect DOWNLOAD_FLAG=Y and after the next synch the SDQ record is deleted. Tables mobileadmin.c$sync_his_pub_items pub and mobileadmin.c$sync_history show that there are records getting sent to the client. All data is getting processed as expected - yet it does not show up on the client. Why can that be?


Solution

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