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Commitment Balance Not Correct After Unapply of Regular Credit Memo to Invoice (Doc ID 1435002.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
ARCEAPPB.pls
ARCEAPPS.pls


Symptoms

Invoice is applied to a Commitment (Deposit) which reduces the Commitment Balance.

Credit Memo is applied to the Invoices which removes the application of Invoice to Commitment (Deposit).

Credit Memo is unapplied from Invoice using the Transaction Summary Form. This makes the Credit Memo On-Account, however the Commitment Id (INITIAL_CUSTOMER_TRX_ID) is still associated to the Credit Memo, which is incorrect.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed File(s)
 3. Recommended Patch(es)
 4. Solution Steps
References


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