JVMs are having Out Of Memory issues and throwing java.lang.NullPointerException errors after upgrading to 12.1.3

(Doc ID 1435059.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Applications Technology Stack - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


Upgraded from to 12.13 and the system appears prone to freezing.

When it happens the only options that work are the ones that minimize/maximize a screen


Upgraded from to 12.1.3

The javacache.log shows the following error;

at oracle.apps.fnd.functionSecurity.Resp.load(Resp.java:665)
at oracle.apps.fnd.cache.GenericCacheLoader.load(GenericCacheLoader.java:228)
at oracle.apps.fnd.cache.GenericCacheLoader.load(GenericCacheLoader.java:201)
at oracle.apps.fnd.cache.GenericCacheLoader.load(GenericCacheLoader.java:176)
at oracle.apps.fnd.cache.GenericCacheLoader.load(GenericCacheLoader.java:151)
at oracle.apps.jtf.cache.GenericCacheLoader.load(GenericCacheLoader.java:87)
at oracle.ias.cache.CacheLoader.callLoad(Unknown Source)
at oracle.ias.cache.CacheHandle.findObject(Unknown Source)
at oracle.ias.cache.CacheHandle.locateObject(Unknown Source)
at oracle.ias.cache.CacheAccess.get(Unknown Source)
at oracle.apps.jtf.cache.IASCacheProvider.get(IASCacheProvider.java:771


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms