My Oracle Support Banner

Automatic Modifiers with a Qualifier of 'Customer' is Not Getting Applied to Service or Subscription Lines (Doc ID 1435945.1)

Last updated on JULY 16, 2021

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After setting up an Automatic Modifier with a Qualifier of 'Customer Name', the Modifier is not getting applied on Service or Subscription lines.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.