For Purchasing Requisitions Forwarding From the Notification to Approver not in the Hierarchy Results In No Approver Found

(Doc ID 1436337.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Sep-2013***

Symptoms

When attempting to forward a Requisition to another employee via the Forward-To option on the approval notification results in the document being returned with 'No Approver Found'.

The issue can be reproduced at will with the following steps:

1. Raise and submit a Purchase Requisition.
2. Approver  receives a notification.
3. Approver selects an employee from the Forward-To list of values.
4. Document is returned to the preparer with a 'No Approver Found' message.

Cause

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