Credit Card Second Refunds ('ORAPMTCREDIT') Are Not Getting Processed By Create Settlement Batches
(Doc ID 1436995.1)
Last updated on NOVEMBER 30, 2020
Applies to:Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.
Find that credit card second refunds (REQTYPE=ORAPMTCREDIT) are not getting settled. The status of the second refund is 100 in IBY_TRXN_SUMMARIES_ALL table, and they are not getting picked up by Created Settlement Batches. First refunds (REQTYPE=ORAPMTRETURN) are getting picked up by Create Settlement Batches.
Create Settlement Batch log shows "No transactions were retrieved from DB for profile '7'. Exiting transaction grouping .."
Task Parameter: key: P_PAYMENT_SYSTEM_ID, value: <payment system id>
Task Parameter: key: P_FC_CC_PROFILE_ID_SENTRY, value: X
Task Parameter: key: P_INTERNAL_PAYEE_ID, value: <payee id>
Task Parameter: key: P_PAYMENT_CHANNEL_CODE, value: CREDIT_CARD
Task Parameter: key: P_INSTRUMENT_TYPE, value: CREDITCARD
Task Parameter: key: P_CONC_PROGRAM_NAME, value:
Task Parameter: key: P_CURRENCY_CODE, value: USD
Task Parameter: key: P_PAYMENT_SYSTEM_ACCOUNT_ID, value: <payment system account id>
Task Parameter: key: P_RETRY_FLAG, value: N
Task Parameter: key: P_FC_CC_PROFILE_ID, value: 7
Processing BATCH CLOSE operations ..
IBY_TRANSACTIONCC_PKG.performTransactionGrouping: Dynamic SQL snippet: AND
payment_channel_code = 'CREDIT_CARD' AND
currencynamecode = 'USD' AND instrtype = 'CREDITCARD'
IBY_TRANSACTIONCC_PKG.performTransactionGrouping: No transactions were
retrieved from DB for profile '7'. Exiting transaction grouping ..
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document