My Oracle Support Banner

AME : How to Diagnose Issues With the Default Approver List in Purchasing When Using Approvals Management (Doc ID 1437183.1)

Last updated on MAY 06, 2021

Applies to:

Oracle Purchasing - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Oracle iProcurement - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Purpose



Oracle Approvals Management, also known as the Approvals Management Engine (AME) lets you define approval rules based on your business requirements. Whether you set up approvals in Oracle Purchasing or AME, the Requisition approval workflow in Oracle Purchasing handles the approval. AME is designed to generate the approval list according to the conditions and rules defined in the setup. This troubleshooting guide will help you understand how AME builds the default approval list for Purchasing and help users find solutions for scenarios where the approval list fails to be generated.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 How to Enable AME
 For Requisitions
 For Purchase Orders (starting in 12.1.3)
 AME Setup
 How the default approval list is built in AME
 Approvals matrix
 Approval process execution
 Review default approval list using Test Workbench
 Diagnostic Steps
 1. Test Workbench
 2. Transactions exception log
 3. FND log
 4. Approval Workflow
 5. PO_WF_DEBUG messages
 Example of an AME setup
 1. Define attributes
 2. Define conditions
 3. Define action types
 4. Define rules
 Still Have Questions?
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.