R12 Inactive Contact Relationships Showing In Collections Header

(Doc ID 1437202.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Advanced Collections - Version: 12.1.2 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.
Form:IEXRCALL.FMB - IEX Startup Form

Symptoms

In 12.1.1 and higher, the list of values in the collections header is showing contacts whose relationship has been inactivated. 

Cause

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