Cycle Count Quanitity of Zero Not Triggering Adjustments
(Doc ID 1437962.1)
Last updated on APRIL 15, 2025
Applies to:
Oracle Warehouse Management - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.1 version, Cycle Counts
ACTUAL BEHAVIOR
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When a cycle count task is executed for a locator with on-hand quantity of more than 0, and the count quantity is entered as 0, the system is approving the count without triggering an adjustment against system quantity.
EXPECTED BEHAVIOR
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Expect to see an adjustment transaction for this cycle count entry.
STEPS
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Schedule a manual cycle count for a serialized item that has quantity x in a locator and LPN.
Perform the Cycle Count Task, enter the count quantity as 0.
Navigate to the approvals form.
This count is automatically approved and no adjustment is triggered.
There should be an adjustment for -x
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |