R12 - Unable to Search Customers Using Partial Contact Name and Wild Card (%) (Doc ID 1438377.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Unable to search a customer based on contact name using a wild card character (%) when DQM is not enabled.

Responsibility:  Receivables Manager
Navigation:  Customers > Customers
In the Customers Simple Search page, enter 'Rosi%' in the Contact First name field
Click Go
The search returns with 'No results found'

Cause

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