Cannot Open Excel For Webadi On Any Integrator (GL, PIM, Etc.) - Initial Setup [Video] (Doc ID 1439466.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.0.6 and later
Oracle Product Hub - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to download Excel (.xls) template using Webadi, the page raises an error, or produces no response.

The issue can occur using the general Desktop Integration responsibility or specific applications like Product Information Management (PIM).

Expected behavior

Users should be able to download data in Excel (XLS) format using WebADi.

Steps
- General Using Desktop Integration

Cause

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