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Unable To Log Into Customer Search Page From A Portal Through SSO As An External User (Doc ID 1439539.1)

Last updated on FEBRUARY 24, 2023

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to log into iReceivables Home page (Customer Search Page) from a portal, the portal would have a link to iReceivables, which should open the iReceivables customer search page for external users.  However, the Customer Search Page is not available.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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