Unable To Log Into Customer Search Page From A Portal Through SSO As An External User

(Doc ID 1439539.1)

Last updated on NOVEMBER 17, 2016

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to log into iReceivables Home page (Customer Search Page) from a portal, the portal would have a link to iReceivables, which should open the iReceivables customer search page for external users.  However, the Customer Search Page is not available.

Cause

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