Transactions On Holds Which Cannot Be Release, Validate Or Cancel. (Doc ID 1440200.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms


On 12.1.3 in Production:
Find transactions on holds which cannot be release, validate or cancel.

EXPECTED BEHAVIOR
-----------------------
Expect ...to release, validate or cancel invoices.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Invoices -> using a customized folder 'R12_Inv_Header':
Invoice Num = SEP08

Needs Revalidation
Accounted = Partial
Holds = 1
Paid

- Lines tab

- Distributions form

- Holds tab:
Hold Name = Dist Variance

- View Prepayment Applications

- In Line 7 the distribution total does not match the line
Distributions form

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot release, validate or cancel invoices.

Cause

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