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Unable to Receive Internal Requisition / ISO RVTII-077 ORA-01476: Divisor is Equal To Zero (Doc ID 1442168.1)

Last updated on JANUARY 05, 2024

Applies to:

Oracle Inventory Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Purchasing - Version 12.0.0 to 12.2.3 [Release 12 to 12.2]
Information in this document applies to any platform.


When attempting to receive Intransit Shipment linked to Internal Requisition  / Internal Sales Order  the following error occurs.

RVTII-030: Subroutine rvtiicreate() returned error
Cause: Subroutine rvtiicreate() returned an internal error.
Action: Note this error number and the actions you are trying to perform. Contact your system administrator fo
RVTII-077: ORA-01476: divisor is equal to zero

The output of the Procurement Receiving Analyzer <Document 2012304.1> for the Internal Requisition shows that for the affected Shipment/Int Req/Int SO,
there is invalid / incorrect data in tables PO_REQUISITION_LINES_ALL and PO_REQ_DISTRIBUTIONS_ALL: Requisition line has Quantity 0 Zero although it has not been canceled.

The issue can be reproduced at will with the following steps:
Navigate to Enter Receipts RCVRCERC form
. Search for Internal Requisition
. Select line and save
RVCTP completes in error


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