UPK: 11.1 Install Error ORA-08177: Can't Serialize Access for this Transaction (Doc ID 1442853.1)

Last updated on MAY 01, 2017

Applies to:

User Productivity Kit - Version 11.0.0 to 11.1.0.2 [Release 11 to 11.1]
Information in this document applies to any platform.
Checked for Relevance on 10/14/2014

Symptoms

UPK 11.1 Installation Error ORA-08177: can't serialize access for this transaction ORA-06512: at "UPKADMIN.ATTACH_PART_HISTORY",


Windows 2008 R2
Windows authentication
Oracle DB

Library Loader Log fails towards the end with:


2012-03-13 10:41:33 ERROR System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: ORA-08177: can't serialize access for this transaction
ORA-06512: at "UPKADMIN.ATTACH_PART_HISTORY", line 14
ORA-06512: at line 1 (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
Oracle.DataAccess.Client.OracleException: ORA-08177: can't serialize access for this transaction
ORA-06512: at "UPKADMIN.ATTACH_PART_HISTORY", line 14
ORA-06512: at line 1
at Gkn.OnDemand.Repository.Content.RemotableExceptionHelper.ConvertToFaultException(Exception ex) in e:\BUILDROOT_SUN\Builds\Branches\Hacienda\tfs\Core_DotNet\RepositoryInterfaces\IRemotableException.cs:line 170
at Gkn.OnDemand.Repository.WCF.ContentService.Gkn.OnDemand.Repository.WCF.IContentService.CheckIn(CheckInDocumentArgs& checkInDocumentArgs) in e:\BUILDROOT_SUN\Builds\Branches\Hacienda\tfs\Core_DotNet\Repository.WCF\ContentService.cs:line 199
at SyncInvokeCheckIn(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispa...).

Cause

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