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Submit PPR In Payments Manager Unexpected Error (Doc ID 1443532.1)

Last updated on AUGUST 11, 2023

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.


In the R12 instance upgraded from Release 11i, when submitting Payment Process Request in Payments Manager in Oracle Payables,

Error Page with error message
"You have encountered an unexpected error. Please contact the System Administrator for assistance."

FND Debug shows

UNEXPECTED_OA_EXCEPTION: user name = <username>: responsibility name = <responsibility> "oracle.apps.fnd.framework.OAException: oracle.jbo.DMLConstraintException: JBO-26048: Constraint ""SYS_C00128816"" violated during post operation:""Insert"" using SQL Statement ""INSERT INTO AP_INV_SELECTION_CRITERIA_ALL.

SYS_C00128816 is a Constraint Name for the Table AP_INV_SELECTION_CRITERIA_ALL
in the case for this customer it was for CURRENCY_CODE IS NOT NULL
The Constraint Name may be different in another instance.
user name = <username>: responsibility name = <responsibility>
The actual user name and responsibility used are shown in the error message


Upgraded Instance


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