Contact Center Contracts Tab Search by Account Number Not Returning Contracts
(Doc ID 1445572.1)
Last updated on MARCH 08, 2017
Applies to:Oracle Service Contracts - Version 12.1.3 and later
Oracle Customer Care - Version 12.1.3 and later
Information in this document applies to any platform.
The Contract Tab in the Contact Center form is not returning the expected contract when searching using the account number only.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|