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Cs_servicerequest_pvt.Delete_servicerequest Api Fails With Error Message “Cs:Cs_chg_line_val_err” (Doc ID 1445702.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.


Why does the Cs_Sr_Delete_Util.Delete_Sr_Validations API fail while validating the submitted Charge Lines for purge with the error message “CS:CS_CHG_LINE_VAL_ERR” even when the OM Interface flag is unchecked?


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