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Orphan CM_CREATE Event When Credit Memo is Updated via ARXCWMAI Form (Doc ID 1445914.1)

Last updated on JANUARY 22, 2018

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Credit Memos are showing as incomplete in the Subledger Exception Report.

When a Credit Memo GL Date is changed, there are orphan CM_CREATE records in the events table and the system is changing all records in the RA_CUST_TRX_LINE_GL_DIST_ALL table.

Cause

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