Order Release and Shipment Weight Is Confusing KG (Kilogrames) and LB (Pounds). The Correct Values Are Shown But Not The Correct Unit Of Measure.
(Doc ID 1445953.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.2.4 to 6.2.5 [Release 6.2]Information in this document applies to any platform.
Symptoms
On OTM version 6.2.4
ACTUAL BEHAVIOR
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The Ship Unit weights are showing the correct figures however they are showing a LB (for Pounds) and not KG (for Kilograms).
However User Preferences are working correctly, when set to KG the LB figure is then converted into KG ans displayed as KG.
EXPECTED BEHAVIOR
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Expect the figure OTM thinks is in the Ship Unit for LB (Pounds) to in fact be stored in KG (Kilograms)
STEPS
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The issue can be reproduced at will with the following steps:
1. Create an Order in OTM and have OTM calculate the Ship Unit values.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |