Last updated on MARCH 08, 2017
Applies to:Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 27-Nov-2013***
On : 12.1.1 version, Transaction Control
Order Header remain in 'Booked' status, It does not changed to 'Closed'.
run the Workflow background request but lines are still in shipped status.
Workflow shows the following error,
Exception Error -1654 ORA-01654: unable to extend index
APPLSYS.WF_ITEM_ACTIVITY_STATUSES_N1 by 16 in tablespace APPS_TS_TX_IDX
APPLSYS.WF_ITEM_ACTIVITY_STATUSES_N1 by 16 in tablespace APPS_TS_TX_IDX Wf_Item_Activity_Status.Create_Status(OEOL, 55532, 238087, COMPLETE, #NULL) Wf_Engine_Util.Complete_Activity(OEOL, 55532, 238087, #NULL) Wf_Engine_Util.Execute_Activity(OEOL, 55532, 238087, RUN) Wf_Engine_Util.Process_Activity(OEOL, 55532, 238087, 50) Wf_Engine_Util.Complete_Activity
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1.Enter the Sales Order
2.Book the Sales Order
3.Run the “Workflow Background Process”
4.Launch and run the “Material Transaction“ Interface Manager
The issue has the following business impact:
Due to this issue, users cannot close order # 10000068.
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