One User Cannot Open Journal Template Using Web ADI - Run-time error '91' (Doc ID 1446492.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle General Ledger - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

One user having issue attempting to use any template - Journal, Budget, Fixed Asset etc...
This is a new user - has not worked in the past.

New user is using Excel 2010 (32 bit) on Windows 7, other users that do not get the error are using Excel 2007 on Windows XP.

When creating the template, if save the file and then open it, then do not get any errors.
If attempt to open it directly without saving it first it errors with:

Run-time error '91': Object variable or
With block variable not set..

This happens every time for this user

Cause

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