How To Settle an Overpayment by Debit Memo for 0 Receipt Amount Against a Credit Memo?
Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Trade Management - Version 12.1.2 and later
Information in this document applies to any platform.
Create a debit memo against the credit memo in the following scenario:
1) Receipt Amount : 0 USD.
2) Created a credit memo for eg. <1.19> USD and attached the same to receipt.
3) Upon saving they are creating a overpayment and they want to settle the overpayment by "Debit Memo" settlement method.
As per standard functionality no value is displayed in the settlement List of Values (LOV) as the overpayment is attached to a Credit Memo instead of Claim Investigation.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms