12.1.3 IEX Dunning: Invoice Copies Not Created With The Staged Dunning Letter
(Doc ID 1446771.1)
Last updated on MAY 04, 2021
Applies to:
Oracle Advanced Collections - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
In 12.1.3, Invoice Copies are not included with the dunning letter output file.
The following required settings have been verified.
1. The dunning plan is type Staged Dunning
2. Dunning Plan has 'Invoice Copies' checked
3. IEX: Invoice Fulfillment Template is set to 'Invoice Letter'
When running dunning, only the dunning letters are included.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |