12.1.3 IEX Dunning: Invoice Copies Not Created With The Staged Dunning Letter
(Doc ID 1446771.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Advanced Collections - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
In 12.1.3, Invoice Copies are not included with the dunning letter output file.
The following required settings have been verified.
1. The dunning plan is type Staged Dunning
2. Dunning Plan has 'Invoice Copies' checked
3. IEX: Invoice Fulfillment Template is set to 'Invoice Letter'
When running dunning, only the dunning letters are included.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |