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Tax Error On All Modules (Doc ID 1446815.1)

Last updated on FEBRUARY 07, 2019

Applies to:

Oracle E-Business Tax - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms


On : 12.1.1 version, Tax Calculation

When attempting to calculate tax in any module,
the following error occurs.

ERROR
-----------------------
System encountered an unexpected error.

Debug indicates following error:

ZX_API_PUB.import_document_with_tax returns failure
def_additional_tax_attribs- -1031: ORA-01031: insufficient privileges
An unexpected error has occurred. Please contact your system administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Calculate tax in Any module

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot calculate tax.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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