My Oracle Support Banner

Workflow Mailer Stops Frequently and log file shows com.sun.mail.smtp.SMTPSendFailedException: 421 4.4.2 Connection timed out (Doc ID 1446847.1)

Last updated on FEBRUARY 04, 2022

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.
Workflow Notification Mailer
 


Symptoms

Workflow mailer stops every couple of hours.
After enabling STATEMENT level logging for the Notification Mailer Service, the log file shows the following error:


[Mar 12, 2012 8:49:44 PM GMT-08:00]:1331614184582:-1:-1:servername:10.119.12.38:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:1130616622:52928:1331612918709:6:ERROR:[SVC-GSM-WFMLRSVC-706421-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.send(Message)]:Problem encountered when sending to {[["email address of the recipient]]} -> com.sun.mail.smtp.SMTPSendFailedException: 421 4.4.2 Connection timed out

Changes

none

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.