Workflow Mailer Stops Frequently and log file shows com.sun.mail.smtp.SMTPSendFailedException: 421 4.4.2 Connection timed out
(Doc ID 1446847.1)
Last updated on AUGUST 11, 2024
Applies to:
Oracle Workflow - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.
Workflow Notification Mailer
Symptoms
Workflow mailer stops every couple of hours.
After enabling STATEMENT level logging for the Notification Mailer Service, the log file shows the following error:
[Mar 12, 2012 8:49:44 PM GMT-08:00]:1331614184582:-1:-1:servername:10.119.12.38:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:1130616622:52928:1331612918709:6:ERROR:[SVC-GSM-WFMLRSVC-706421-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.send(Message)]:Problem encountered when sending to {[["email address of the recipient]]} -> com.sun.mail.smtp.SMTPSendFailedException: 421 4.4.2 Connection timed out
Changes
none
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |