Change Service Provide Action Fails if Rate has Different Route Code (Doc ID 1447530.1)

Last updated on SEPTEMBER 02, 2014

Applies to:

Oracle Transportation Management - Version 6.0 to 6.2.6 [Release 6 to 6.2]
Information in this document applies to any platform.

Symptoms


The "Change Service Provider" action is not permitting the rate selection for a rate that has a different Rail Route Code than the current shipment.


Steps to Replicate:

1. Create two Service Providers
A and B

2. Create two Rate Offerings:
RO_A
RO_B

3. Create two Rate Records, with different Route Codes
RR_A
RR_B

4. Create Order Release that can use both of the above Rates

5. Plan Order Release onto Shipment: Shipment A (currently using Service Provider A)
6. Navigate to Shipment Management > Shipment Management > Buy Shipments
7. Search for Shipment: Shipment A
8. Click on Actions > Shipment Management > Change Service Provider > Change Service Provider
9. Click OK on ignore criteria page

Notice that the only option is Service Provider A. It is expected that Service Provider B show up as well.

Cause

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