Creating a Customer Raises Error: Late Charge payment term is required when late charge type is debit memo or interest invoice (Doc ID 1447734.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Attempting to create a new customer for certain profile classes and receive the following error:

ERROR
-----------------------
Late Charge payment term is required when late charge type is debit memo or interest invoice

The issue only happens with some profile classes.
Users were able to create customers with "Dealer" profile class before and now it is not working.

Responsibility:  Receivables Manager
Navigation:  Customers > Customers
Try to create a new customer using the particular profile class and the error occurs.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms