Customer Form Search Performance Issue
(Doc ID 1447953.1)
Last updated on MAY 21, 2019
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
Performance issue with AR customer search form when searched using customer name. It is taking around 35 seconds to retrieve the data, even when searched with complete name.
Responsibility: Receivables Manager Navigation: Customers > Standard
Search for any customer using name
Form takes around 35 seconds to return the customer details
Changes
Cause
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