New Hire Life Event not Getting Triggering When Hiring a New Person in Manager Self-Service

(Doc ID 1448285.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

This note provides a brief overview of Bug 13855370

Symptoms

When the employee is hired through Manager Self Service, the life event doesn't trigger on the employee in internal forms.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility Manager Self Service.
2. Provide the Person, Assignment and Salary Information for the employee.
3. Process all approvals.
4. Go to responsibility HRMS Manager.
5. Navigate to People > Benefits Service Center and query the employee.
6. Select Person Life Events from the Desktop Activities drop down menu.

Cause

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