New Hire Life Event not Getting Triggering When Hiring a New Person in Manager Self-Service (Doc ID 1448285.1)

Last updated on JULY 26, 2021

Applies to:

Symptoms

When the employee is hired through Manager Self Service, the life event doesn't trigger on the employee in internal forms.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility Manager Self Service.
2. Provide the Person, Assignment and Salary Information for the employee.
3. Process all approvals.
4. Go to responsibility HRMS Manager.
5. Navigate to People > Benefits Service Center and query the employee.
6. Select Person Life Events from the Desktop Activities drop down menu.

• • See that the New Hire life event is not shown in "Detected" status.

Cause

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