Customer Prioritization lists Pre-Delinquent and Delinquent with the same value, 5. (Doc ID 1448357.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


The seeded Customer Prioritization lists Pre-Delinquent and Delinquent with the same value, 5. Since the value is the same, the customer can get a status of Pre-Delinquent even when they have Delinquencies.

Changes

 

Cause

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