Transaction Workbench Error: When Applying A Credit Memo to a Refund, the Error "Invalid Requester" is Raised (Doc ID 1448454.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Form:ARXRWMAI.FMB - Receipts


Symptoms

When applying a Credit Memo to a refund, the following error is raised:
INVALID REQUESTER

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Transactions > Transactions

  1. Query for an existing Credit Memo with an outstanding balance
  2. Navigate to Menu: Action > Applications
  3. In Apply To field, pick Refund
  4. Enter Apply Date and Amount Applied
  5. The Error appears:Invalid Requester

Changes

R12.1.3 upgrade from R12.1.2

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms