Poor Performance For Service Contracts Main Billing When Billing Usage (Doc ID 1448523.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Contracts - Version 12.0.6 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 15-May-2016***

Symptoms

The Service Contracts Main Billing program is showing slow performance especially when billing contracts with usage lines.

Expected Behavior:
Expect each billing subrequest to take around 5 minutes.

Steps to reproduce:
1. Go to (R) Service Contracts Manager (N) Requests > Run
2. Run Service Contracts Main Billing concurrent request with parameter Operating Unit entered.

Cause

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