Unable To Save A Credit Card Refund - ORA-20001 APP-AR-96918 Errors

(Doc ID 1448526.1)

Last updated on MAY 08, 2018

Applies to:

Oracle Receivables - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.


Attempting to apply a Credit Card Refund to a receipt which has a Credit Card (CC) Chargeback and receive the following error:

ORA-20001: APP-AR-96918: The document sequence number was used to default the receipt number


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms