Unable To Save A Credit Card Refund - ORA-20001 APP-AR-96918 Errors

(Doc ID 1448526.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Attempting to apply a Credit Card Refund to a receipt which has a Credit Card (CC) Chargeback and receive the following error:

ERROR:
ORA-20001: APP-AR-96918: The document sequence number was used to default the receipt number

Cause

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