Transaction Form Issue: Error 'A transaction must have at least one line.' is Raised when Creating a Credit Memo via Toolbar Menu Actions > Credits

(Doc ID 1448539.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


You are unable to save a credit memo against a transaction with no Tax Lines, using the toolbar menu: Actions > Credit. The following message is raised:
A transaction must have at least one line.

Review of the FND debug log shows:

p_upg_trx_info_rec.application_id: 222
x_return_status: S
"ORA-01403: no data found
ORA-01403: no data found"
line_det_factors returned error
API failed with : An unexpected error has occurred. Please contact your system administrator.
EXCEPTION: arp_ctl_pkg.insert_line_f_cm_ct_ctl_id



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms