Transaction Form Issue: Error 'A transaction must have at least one line.' is Raised when Creating a Credit Memo via Toolbar Menu Actions > Credits (Doc ID 1448539.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are unable to save a credit memo against a transaction with no Tax Lines, using the toolbar menu: Actions > Credit. The following message is raised:
A transaction must have at least one line.

Review of the FND debug log shows:


ZX_ON_FLY_TRX_UPGRADE_PKG.upgrade_trx_on_fly(+)
p_upg_trx_info_rec.application_id: 222
ZX_ON_FLY_TRX_UPGRADE_PKG.upgrade_trx_on_fly_ar(+)
ZX_ON_FLY_TRX_UPGRADE_AR_PKG.upgrade_trx_on_fly_ar(-)
x_return_status: S
ZX_ON_FLY_TRX_UPGRADE_PKG.upgrade_trx_on_fly(-)
"ORA-01403: no data found
ORA-01403: no data found"
line_det_factors returned error
API failed with : An unexpected error has occurred. Please contact your system administrator.
EXCEPTION: arp_ctl_pkg.insert_line_f_cm_ct_ctl_id

 

Cause

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