Not Able to Send Mail from Message Component from Service Request Form becasue of Error - java.sql.SQLException: The item record ID xxxxx is invalid or missing (Doc ID 1448988.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Email Center - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms


When attempting to send an email from the Service Request form the following error occurs.

 

Cause

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